What is Fair Trade Friday?
Fair Trade Friday is a monthly subscription of fair trade goodies, delivered right to your door! Each month we partner with fair trade, faith groups across the globe to bring you 3-4 unique, high quality items. These artisan groups represent women in hard situations, including those rescued from human trafficking and those who live in extreme poverty, who are in need of work in order to support themselves and their families. Each box also includes a story booklet with descriptions of the items in your box and beautiful stories of our artisans and how you have impacted their lives.
With your purchase, you are providing jobs AND receiving cute items. Change the world, look good doing it!
How is Fair Trade Friday different than other subscription clubs?
We are not a for–profit company, or even a profit-for-good — Fair Trade Friday is operated by a non-profit. FTF was created as a way to financially support the rescue and care of abused, pregnant teens in our maternal rescue center in Kenya. As of May 2018, we have rescued 47 pregnant teens between the ages of 12-16, and have witnessed the miracle births of 41 cute, bouncing babes! All profits from FTF directly support this ministry. You can learn more at mercyhouseglobal.org
What are my payment options?
You can sign up for a monthly recurring payment, or pay for 3, 6, or 12 months at a time. With our 3, 6, and 12 month subscriptions, you will receive a discounted price! To learn more, click here. Subscriptions are set to renew automatically, but you can cancel at any time.
When will I receive my awesome Fair Trade Friday box?
We want you to have your fair trade goodness as soon as possible, so we will ship your box to your within two weeks of payment (though typically we will ship it sooner)!
I loved what I saw posted online! Is it possible to get that exact box?
Yes! Once we post a monthly box online, we will continue shipping it out to new subscribers until the 24th of the month. For example, if you just loved the FTF items you saw online on December 14th, you will receive that same box as your first shipment if you sign up on or before December 24th.
Oh no, one of my items is damaged!
While our products are quality-checked, sometimes these things happen or they brake in transit! Please email us at email@example.com within 30 days of receiving your package and we will work hard to get you a replacement or exchange it for a similar item.
What if I never received my box?
Can I try out a box for just one month?
Yes! If you’d like to purchase a box that includes a sampling of FTF items, without committing to a recurring payment, you can purchase it in The Mercy Shop (there is a fee for shipping). This is also a great way to send a box as a gift.
How do I cancel my subscription?
Log into your account here and cancel anytime. Please keep in mind that if you are trying to cancel after your card has already been charged, you will need to contact us to request a refund.
If you are subscribed through Paypal (subscribers prior to February 2016), please email us at firstname.lastname@example.org to cancel.